Terms of Service

Welcome to Cozygum! By using our website (www.cozygum.com) or purchasing our products, you agree to these terms. Please read them carefully.

1. Orders

Accuracy: You are responsible for providing correct shipping and payment information.
Acceptance: We reserve the right to cancel orders due to errors (e.g., pricing mistakes) or suspected fraud.
Changes: Need to update an order? Contact us immediately at support@cozygum.com.

2. Pricing & Payments

Currency: All prices are in USD (United States Dollars).
Payment Methods: We accept major credit/debit cards (Visa, Mastercard, American Express, Discover) and PayPal.
Sales Tax: Applicable taxes are added at checkout based on your shipping address.

3. Shipping & Delivery

Timelines: Orders usually ship within 1–3 business days. Delivery typically takes 5–12 business days, depending on your location.
Customs & Duties: International orders may be subject to import taxes or duties. These charges are your responsibility and are not included in the order total.
Risk: Products become your responsibility once delivered to the address you provided.

4. Returns & Exchanges

Return Window: Unworn, undamaged items in original packaging may be returned within 30 days.
Process: Email support@cozygum.com for return authorization. Shipping costs are yours unless the item is faulty.
Refunds: Refunds are issued to your original payment method within 14 days of receiving the return. Exchanges depend on stock availability.

5. Product Information

Accuracy: We try to display correct colors and materials, but slight variations may occur due to screens or handmade details.
Sizing: Always refer to our size guide; measurements take priority over standard labels.

6. Intellectual Property

All content on our site — including logos, images, and text — is owned by Cozygum. You may not reuse, modify, or distribute it without written permission.

7. Limitation of Liability

Cozygum is not responsible for:

Indirect damages (e.g., lost profits) from using our products.
Delays or cancellations caused by events beyond our control (natural disasters, pandemics, supply chain issues).

These terms are governed by and interpreted under the laws of the United States.