Track Your Order

Once your order has been shipped, you can track it easily from our warehouse to your doorstep.

How to Track

1. Check the shipping confirmation email we sent after your order ships.
2. Click the tracking link in the email or enter the tracking number on the carrier’s website.

Tracking info is usually available within 24–48 hours after shipment. For international orders, updates may be slower while packages clear customs.

Missing or Delayed Tracking

• Make sure your email address was entered correctly and check your spam folder.
• If your tracking hasn’t updated after a few days, or you haven’t received your package, contact us for assistance.

Need Help?

Email us with your order number: 📧 support@cozygum.com

Our team is happy to help and will respond as quickly as possible.

Cozygum Customer Support